Frequently criticized are the ease of use, robustness, and security of the company’s software. During the COVID-19 pandemic, Microsoft’s president, Brad Smith, announced that it had donated an initial batch of supplies, including 15,000 protection goggles, infrared thermometers, medical caps, and protective suits, to healthcare workers in Seattle, with further aid to come. Additional offices are located in Bellevue and Issaquah, Washington (90,000 employees worldwide). It is estimated to encompass over 8 million ft2 (750,000 m2) of office space and 30,000–40,000 employees.

The “Connector” does not compete with the public bus system and works with it to provide a cohesive transportation network not just for its employees but also for the public. The Human Rights Campaign Corporate Equality Index, a report of how progressive the organization deems company policies towards LGBT employees, rated Microsoft as 87% from 2002 to 2004 and as 100% from 2005 to 2010 after it allowed gender expression. Bill Gates claims the cap on H1B visas makes it difficult to hire employees for the company, stating “I’d certainly get rid of the H1B cap” in 2005. In April 2016, the company sued the U.S. government, argued that secrecy orders were preventing the company from disclosing warrants to customers in violation of the company’s and customers’ rights. Following media reports about PRISM, NSA’s massive electronic surveillance program, in May 2013, several technology companies were identified as participants, including Microsoft. A Microsoft spokesperson stated that the corporation runs several programs that facilitate the sharing of such information with the U.S. government.

• Founded in 1975, the company became influential in the rise of personal computers through software like Windows, and has since expanded to Internet services, cloud computing, artificial intelligence, video gaming, and other fields.
• During the summer of 2015 the company lost $7.6 billion related to its mobile-phone business, firing 7,800 employees.
• In September 2024, BlackRock and Microsoft announced a $30 billion fund, the Global AI Infrastructure Investment Partnership, to invest in AI infrastructure such as data centers and energy projects.
• The specific computer programs used in the process fall under the Azure Machine Learning and the Azure IoT Hub platforms.
• The layoffs primarily affected Activision Blizzard employees, but some Xbox and ZeniMax employees were also affected.

The Microsoft 365 Copilot app empowers your employees to do their best work with Copilot in the apps they use daily. The organization requested that European data protection authorities investigate whether this data processing complies with EU law. Concerns were raised about Microsoft’s licensing practices potentially locking customers into its services and its AI investments possibly sidestepping regulatory oversight.

Microsoft unveiled Windows 8, an operating system designed to power both personal computers and tablet computers, in Taipei in June 2011. This nonprofit organization is focused on providing support for a cloud computing initiative called Software-Defined Networking. It launched an alliance with Nokia in 2011 and Microsoft worked closely with the company to co-develop Windows Phone, but remained partners with long-time Windows Mobile OEM HTC. Microsoft implemented a new strategy for the software industry, providing a consistent user experience across all smartphones using the Windows Phone OS.

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The company’s 1986 initial public offering (IPO) and subsequent rise in its share price created three billionaires and an estimated 12,000 millionaires among Microsoft employees. Often described as a Big Tech company, Microsoft is the largest software company by revenue, one of the most valuable public companies,a and one of the most valuable brands globally. The move gives the tech giant more long-term space near its headquarters in Redmond, as the company’s 53,000 local employees prepare to adhere to a stricter attendance policy, reported the Puget Sound Business Journal. Subsequently, two employees interrupted AI executive Mustafa Suleyman at a speaking event on April 4, 2025, in protest at the company’s support of Israel. In October 2024, Microsoft fired two employees, software engineers Ibtihal Aboussad and Vaniya Agrawal, who organized an unauthorized vigil at its Redmond headquarters to honor Palestinians killed in the Gaza war. The European Commission issued a statement of objections, alleging Microsoft’s practice since 2019 gave Teams an unfair market advantage and limited interoperability with competing software.

On August 23, 2012, Microsoft unveiled a new corporate logo at the opening of its 23rd Microsoft store in Boston, indicating the company’s shift of focus from the classic style to the tile-centric modern interface, which it uses/will use on the Windows Phone platform, Xbox 360, Windows 8 and the upcoming Office Suites. The company’s retail locations are part of a greater strategy to help build a connection with its consumers. As per company executives, Microsoft had been on the lookout for a flagship location since 2009. On October 26, 2015, the company opened its retail location on Fifth Avenue in New York City. It was announced that the division would be led by Jordan Hoffman, who previously worked for Deepmind and Inflection.

• Childhood friends Bill Gates and Paul Allen sought to make a business using their skills in computer programming.
• This is due to the company being tax resident in Bermuda as mentioned in the accounts for ‘Microsoft Round Island One, a subsidiary that collects license fees from the use of Microsoft software worldwide.
• Since Satya Nadella took over as CEO in 2014, the company has changed focus towards cloud computing, as well as its acquisition of LinkedIn for $26.2 billion in 2016.

In July 2025, Microsoft announced another round of layoffs, cutting approximately 9,000 employees in its largest workforce reduction in over two years. In September 2014, Microsoft laid off 2,100 people, including 747 people in the Seattle–Redmond area, where the company is headquartered. In November 2018, the company won a $480 million military contract with the U.S. government to bring augmented reality (AR) headset technology into the weapon repertoires of American soldiers.

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This inquiry is part of broader efforts by the U.S. government to curb the power of major tech companies, especially under FTC chair Lina Khan. In November 2024, the Federal Trade Commission (FTC) launched an investigation into Microsoft, focusing on potential antitrust violations related to its cloud computing, AI, and cybersecurity businesses. On August 20, 20 Microsoft employees and their allies were arrested after refusing to disperse from a protest on Microsoft’s Redmond, Washington campus. After the disruptions at these events, Microsoft contacted the FBI in search of assistance in surveilling its pro-Palestinian employees and their allies.

For Education

On November 20, 2023, Satya Nadella announced that Sam Altman, who had been ousted as CEO of OpenAI just days earlier, and Greg Brockman, who had resigned as president, would join Microsoft to lead a new advanced AI research team. The service includes Copilot, a GPT-4 based large language model tool to query and visualize data, write code, initiate simulations, and educate researchers. In June 2023, Microsoft released Azure Quantum Elements to run molecular simulations and calculations in computational chemistry and materials science using a combination of AI, high-performance computing and quantum computing. On January 23, 2023, Microsoft announced a new multi-year, multi-billion dollar investment deal with ChatGPT developer OpenAI. The announcement came a day after hosting a Sting concert for 50 people, including Microsoft executives, in Davos, Switzerland. Microsoft also named Phil Spencer, head of the Xbox brand since 2014, the inaugural CEO of the newly established Microsoft Gaming division, which now houses the Xbox operations team and the three publishers in the company’s portfolio (Xbox Game Studios, ZeniMax Media, Activision Blizzard).

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In the same month, Microsoft announced the open source implementation of Windows Forms and the Windows Presentation Foundation (WPF) which will allow for further movement of the company toward the transparent release of key frameworks used in developing Windows desktop applications and software. On February 12, 2009, Microsoft announced its intent to open a chain of Microsoft-branded retail stores, and on October 22, 2009, the first retail Microsoft Store opened in Scottsdale, Arizona; the same day Windows 7 was officially released to the public. Azure Services Platform, the company’s entry into the cloud computing market for Windows, launched on October 27, 2008. The company released the Xbox later that year, entering the video game console market dominated by Sony and Nintendo. In the enterprise and development fields, Microsoft most notably provides the Azure cloud computing platform, Microsoft SQL Server database software, and Visual Studio.citation needed

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Another community site that provides daily videocasts and other services, On10.net, launched on March 3, 2006. MSDN also offers subscriptions for companies and individuals, and the more expensive subscriptions usually offer access to pre-release beta versions of Microsoft software. Understand the market, and the customers, and then go pedal to the metal, with release after release focused on what the customers need, incorporating their feedback. Microsoft noted in a blog post that the attack might have been prevented if the accounts in question had enabled multi-factor authentication, a defensive measure which is widely recommended in the industry, including by Microsoft itself. The group, accessed “a very small percentage” of Microsoft corporate email accounts, which also included members of its senior leadership team and employees in its cybersecurity and legal teams.

In 2011, Greenpeace released a report rating the top ten big brands in cloud computing on the sources of electricity for their data centers. In December 2013, the company made a statement to further emphasize that it takes its customers’ privacy and data protection very seriously, saying that “government snooping potentially now constitutes an ‘advanced persistent threat,’ alongside sophisticated malware and cyber attacks”. Microsoft provides information about reported bugs in its software to intelligence agencies of the United States government, prior to the public release of the fix. In May 2025, Microsoft announced that it is laying off more than 6,000 employees, around three percent of the company’s entire workforce. In December 2022, Microsoft announced a new 10-year deal with the London Stock Exchange Group for products including Microsoft Azure; Microsoft acquired around 4% of LSEG as part of the deal.

In April 2018, Microsoft released the source code for Windows File Manager under the MIT License to celebrate the program’s 20th anniversary. On January 12, Microsoft released PowerShell Core 6.0 for the macOS and Linux operating systems. In May 2016, the company announced it was laying off 1,850 workers, and taking an impairment and restructuring charge of $950 million.

Gates retired from his role as Chief Software Architect on June 27, 2008, a decision announced in June 2006, while retaining other positions related to the company in addition to being an advisor for the company on key projects. The European Union imposed another fine of €899 million ($1.4 billion) for Microsoft’s lack of compliance with the March 2004 judgment on February 27, 2008, saying that the company charged rivals unreasonable prices for key information about its workgroup and backoffice servers. Increasingly present in the hardware business following Xbox, Microsoft 2006 released the Zune series of digital media players, a successor of its previous software platform Portable Media Center. Microsoft moved its headquarters from Bellevue to Redmond, Washington, on February 26, 1986, and went public with an initial public offering (IPO) at the NASDAQ exchange on March 13, with the resulting rise in stock making an estimated four billionaires and 12,000 millionaires from Microsoft employees. Microsoft entered the operating system (OS) business in 1980 with its own version of Unix, licensed from AT&T Corporation a year before, called Xenix, but it was MS-DOS that solidified the company’s dominance.

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On February 20, 2019, Microsoft said it would offer its cyber security service AccountGuard to 12 new markets in Europe, including Germany, France and Spain, to close security gaps and protect customers in the political space from hacking. In December 2018, Microsoft announced Project Mu, an open source release of the Unified Extensible Firmware Interface (UEFI) core used in Microsoft Surface and Hyper-V products. In May 2018, Microsoft partnered with 17 American intelligence agencies to develop cloud computing products. In April the company further expressed willingness to embrace open source initiatives by announcing Azure Sphere as its own derivative of the Linux operating system.

In June 2016, Microsoft announced a project named Microsoft Azure Information Protection. Intune for Education is a new cloud-based application and device management service for the education sector. On March 1, 2016, Microsoft announced the merger of its PC and Xbox divisions, with Phil Spencer announcing that Universal Windows Platform (UWP) apps would be the focus for Microsoft’s gaming in the future.

Microsoft had announced it would be bringing employees back to the office at least three days a week starting next month. According to the complaint and media reports, Microsoft’s cloud services may have been used to store or process surveillance-related data. The probe scrutinized Microsoft’s bundling of cloud services with products like Office and security tools, as well as its growing AI presence through its partnership with OpenAI. The employees, part of the group No Azure for Apartheid, sought to address the company’s involvement in the Israeli government’s use of its technology. The program authorizes the government to secretly access data of non-US citizens hosted by American companies without a warrant. Microsoft was the first company to participate in the PRISM surveillance program, according to leaked NSA documents obtained by The Guardian and The Washington Post in June 2013, and acknowledged by government officials following the leak.

As the smartphone industry boomed in the late 2000s, Microsoft had struggled to keep up with its rivals in providing a modern smartphone operating system, falling behind Apple and Google-sponsored Android in the United States. Relatively strong sales of both products helped to produce a record profit in 2007. Microsoft Office 2007, released at the same time, featured a “Ribbon” user interface which was a significant departure from its predecessors. On October 25, 2001, Microsoft released Windows XP, unifying the mainstream and NT lines of OS under the NT codebase. Branching out into new markets in 1996, Microsoft and General Electric’s NBC unit created a new 24/7 cable news channel, MSNBC. Backed by a high-profile marketing campaign and what The New York Times called “the splashiest, most frenzied, most expensive introduction of a computer product in the industry’s history,” Windows 95 quickly became a success.

Microsoft also announced relaunch of its controversial tool, Recall, in November 2024 after addressing privacy concerns. Microsoft stated that the underlying cause had been fixed but acknowledged ongoing residual impacts on some Microsoft 365 vegas casino app apps and services. Despite CrowdStrike’s CEO George Kurtz clarifying that the issue was not a cyberattack, the incident had widespread consequences, leading to delays in air travel, financial transactions, and medical services globally. The outage was traced back to a flawed update of CrowdStrike’s cybersecurity software, which resulted in Microsoft systems crashing and causing disruptions across various sectors. On July 19, 2024, a global IT outage impacted Microsoft services, affecting businesses, airlines, and financial institutions worldwide. In July 2024, it was reported that the company was laying off its diversity, equity, and inclusion (DEI) team.